Legislature(2001 - 2002)

03/20/2001 03:03 PM House HES

Audio Topic
* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
HB 113-HEALTH CARE INSURANCE PAYMENTS                                                                                         
                                                                                                                                
CHAIR DYSON  announced that the  committee would hear  HOUSE BILL                                                               
NO. 113, "An  Act relating to health care  insurance payments for                                                               
hospital  or medical  services;  and providing  for an  effective                                                               
date."  [Before the committee was CSHB 113(L&C).]                                                                               
                                                                                                                                
Number 2038                                                                                                                     
                                                                                                                                
REPRESENTATIVE  COGHILL  made  a  motion to  adopt  the  proposed                                                               
committee  substitute (CS)  for HB  113, version  O, 22-LS0418\O,                                                               
Ford,  3/19/01, as  a  work  draft.   There  being no  objection,                                                               
proposed CSHB 113, Version O, was before the committee.                                                                         
                                                                                                                                
Number 2050                                                                                                                     
                                                                                                                                
REPRESENTATIVE JOE  GREEN, Alaska  State Legislature,  came forth                                                               
as sponsor  of HB 113.   He stated that HB  113 allows physicians                                                               
to be  reimbursed from insurance  carriers in a  reasonable time,                                                               
which is  30 calendar  days.   If for  some reason  the insurance                                                               
company finds a  defect in the claim, the  physician must provide                                                               
a "clean claim,"  and then there are 15 calendar  days, from that                                                               
point, for the insurance company to make payment.                                                                               
                                                                                                                                
CHAIR DYSON asked  if the bill allows or  requires [the insurance                                                               
companies] to promptly pay.                                                                                                     
                                                                                                                                
REPRESENTATIVE  GREEN answered  yes, [it  requires the  insurance                                                               
companies to promptly pay].                                                                                                     
                                                                                                                                
Number 2120                                                                                                                     
                                                                                                                                
KEVIN JARDELL,  Staff to Representative  Joe Green,  Alaska State                                                               
Legislature, stated that  Section 1 requires the  director of the                                                               
Division of  Insurance to place in  his or her annual  report the                                                               
percentage of  claims that are  meeting the deadlines  imposed by                                                               
the legislation  in order to  see how it  is having an  effect on                                                               
the insurance companies and providers.   He stated that Section 2                                                               
ensures  that if  insurers receive  a clean  claim, they  have 30                                                               
calendar days  to pay  that.  If  they do not  in fact  send that                                                               
payment  by the  30th day,  interest will  begin accruing  on the                                                               
outstanding  claim.   He  said if  the claim  is  not clean,  the                                                               
physician has  30 days to notify  the provider or the  insured as                                                               
to what items  are necessary to complete it as  a clean claim and                                                               
to make a judgment as to whether or not it is covered.                                                                          
                                                                                                                                
CHAIR DYSON asked who decides what's clean.                                                                                     
                                                                                                                                
MR. JARDELL replied that there  is a standard form that providers                                                               
use to  send claims to the  insurers.  Insurers will  look at the                                                               
claim and decide  whether all the necessary  information is there                                                               
on  that claim.    If [the  insurer] sees  that  there are  items                                                               
missing, [the  insurer] can send  a notification to  the provider                                                               
or the  insured of what  certain individual items are  needed for                                                               
determination.  He remarked that  in situations in which there is                                                               
a  "bad faith"  action and  insurers are  saying that  things are                                                               
necessary that aren't,  complaints would be expected  to be filed                                                               
with the  Division of Insurance,  which would  then appropriately                                                               
address them.                                                                                                                   
                                                                                                                                
Number 2212                                                                                                                     
                                                                                                                                
REPRESENTATIVE WILSON asked what a clean claim is.                                                                              
                                                                                                                                
MR. JARDELL answered that a  clean claim is defined in subsection                                                               
(k), as,  "a claim that does  not have a defect,  impropriety, or                                                               
circumstance requiring special  treatment that [precludes] timely                                                               
payment on  the claim."   He stated  that definitions  similar to                                                               
this  are   used  for  Medicare   payments.  He  added   that  he                                                               
understands  this  is  a  broad  definition,  which  is  somewhat                                                               
beneficial to the insurers.                                                                                                     
                                                                                                                                
Number 2287                                                                                                                     
                                                                                                                                
JIM   JORDAN,   Executive    Director,   Alaska   State   Medical                                                               
Association,  testified via  teleconference.   He clarified  that                                                               
the bill  covers other  types of  medical care  providers besides                                                               
physicians such as hospitals, dentists, and nurses.                                                                             
                                                                                                                                
CHAIR DYSON stated that his wife  is a mental health provider; he                                                               
asked if this bill would allow her to get paid quicker.                                                                         
                                                                                                                                
MR.  JARDELL  responded that  it  is  his understanding  that  an                                                               
insurance  claim  made for  a  mental  health provider  would  be                                                               
covered.                                                                                                                        
                                                                                                                                
Number 2341                                                                                                                     
                                                                                                                                
REPRESENTATIVE  STEVENS remarked  that,  in Section  1, the  bill                                                               
asks something  additional of the  director of [the  Division of]                                                               
Insurance.   He asked if there  is an additional cost  that would                                                               
be accrued to find these figures.                                                                                               
                                                                                                                                
TAPE 01-30, SIDE B                                                                                                              
                                                                                                                                
KEVIN JARDELL  answered that  it is  his understanding  that [the                                                               
director has such a long report], this would not be burdensome.                                                                 
                                                                                                                                
Number 2337                                                                                                                     
                                                                                                                                
KATIE  CAMPBELL,  Actuary  Life/Health,  Division  of  Insurance,                                                               
Department  of Community  & Economic  Development, came  forth in                                                               
support  of  HB 113.    In  response to  Representative  Stevens'                                                               
questions,  she  stated  that   it  shouldn't  be  an  additional                                                               
expense.   She explained that  [the Division of  Insurance] sends                                                               
out a survey every year to the health insurers.                                                                                 
                                                                                                                                
REPRESENTATIVE  COGHILL remarked  that he  noticed the  effective                                                               
date is  2002 and  asked if that  was to allow  for more  time to                                                               
compile the information.                                                                                                        
                                                                                                                                
MR. JARDELL  responded that  the extended  effective date  was to                                                               
make sure  the insurers have  time to update their  computers and                                                               
systems in order to not "get behind the curve".                                                                                 
                                                                                                                                
Number 2259                                                                                                                     
                                                                                                                                
NICOLE   BAGBY,   Account   Executive,   Aetna,   testified   via                                                               
teleconference.   She  stated  that  Aetna is  a  large payer  of                                                               
health benefit  claims in Alaska,  in addition to  other vendors.                                                               
She stated  that many customers  in Alaska are  self-funded, such                                                               
as  the  State  of  Alaska,  and [Aetna]  serves  as  their  plan                                                               
administrator.   Aetna  does not  profit  from any  delay in  the                                                               
payment of  claims and, she said,  the money to fund  the payment                                                               
of claims  usually resides  in the  customer's bank  account, not                                                               
[Aetna's].   She  stated that  all of  [Aetna's] large  contracts                                                               
with  customers already  have performance  guarantees, which  can                                                               
financially  penalize [Aetna]  if  it doesn't  pay claims  within                                                               
agreed-upon  timeframes.   She noted  that  [the timeframes]  are                                                               
usually 30 days or less.                                                                                                        
                                                                                                                                
MS.  BAGBY continued,  stating that  [Aetna]  also fully  insures                                                               
about  10,000 individuals  in the  state  of Alaska,  which is  a                                                               
small number compared to the  total fully insured market segment.                                                               
She  concluded that  with  the amendments  adopted  by the  House                                                               
Labor and Commerce Standing Committee  and the subsequent changes                                                               
suggested   by   Representative   Green,   [Aetna]   feels   this                                                               
requirement  is  in  line  with  and  similar  to  other  states'                                                               
statutes.                                                                                                                       
                                                                                                                                
MR.  JARDELL,  in response  to  Chair  Dyson's earlier  question,                                                               
stated that  he believes  if the  group insurance  policy covered                                                               
mental health issues it would be covered under this requirement.                                                                
                                                                                                                                
Number 2148                                                                                                                     
                                                                                                                                
REPRESENTATIVE STEVENS  asked why the [requirement]  is necessary                                                               
if, as  Nicole Bagby said,  it's in  line with similar  and other                                                               
statutes.                                                                                                                       
                                                                                                                                
MR. JARDELL  replied that he  believes it  is in line  with other                                                               
states' statutes, but not Alaska's.                                                                                             
                                                                                                                                
Number 2125                                                                                                                     
                                                                                                                                
REPRESENTATIVE COGHILL made  a motion to move the CS  for HB 113,                                                               
Version  O,  [22-LS0418\O,  Ford, 3/19/01]  from  committee  with                                                               
individual recommendations and the attached zero fiscal note.                                                                   
                                                                                                                                
REPRESENTATIVE  KOHRING objected  for  comments.   He asked  what                                                               
prompted the need for this legislation,                                                                                         
                                                                                                                                
MR. JARDELL responded  that a number of  providers had approached                                                               
Representative Green's  office and outlined some  of the problems                                                               
they  were  having, when  dealing  with  the insurance  companies                                                               
under the  current statute and regulations,  with timely payments                                                               
and receipts to  those payments.  He reported  that currently the                                                               
statute says an  insurer may pay within 30 working  days and that                                                               
there is  a provision  that if  the insured  puts in  writing the                                                               
requirement, then [the insurer] must  pay within 30 working days.                                                               
Under  the  regulations  [3]  AAC  26.040,  there  is  a  ten-day                                                               
notification whereby the insurance  company is supposed to notify                                                               
[the first-party  claimant], identifying the person  handling the                                                               
claim including the person's name,  and address, and phone number                                                               
,and file  number of the claim.   Under [3 AAC  26.070] there's a                                                               
15-working-day  notification requirement  to advise,  in writing,                                                               
of  acceptance or  denial.    If further  time  is required,  the                                                               
reasons  must  be  given  and  then  there  is  a  30-working-day                                                               
requirement to pay a complete claim.                                                                                            
                                                                                                                                
MR. JARDELL  continued, stating that  under [3 AAC  26.050] there                                                               
is  a  30-working-day  requirement   to  give  notification  that                                                               
specifically  states   the  need   and  reasons   for  additional                                                               
investigative time.  After that,  [3 AAC 26.070] says that within                                                               
45  working  days after  initial  notification,  reasons must  be                                                               
given if more investigation is  needed; after that, [reasons must                                                               
be  given] every  45  working days  until  the insurance  company                                                               
determines whether  they should be  paid or  not.  He  added that                                                               
there's no  finality; therefore,  without some structure  to hold                                                               
the insurance  companies accountable,  it was  the belief  of the                                                               
providers  that their  intake procedures  were  not efficient  or                                                               
effective.   He remarked that they  have never been forced  to be                                                               
effective  because  there  is  no requirement  to  pay  within  a                                                               
certain time.                                                                                                                   
                                                                                                                                
Number 2001                                                                                                                     
                                                                                                                                
REPRESENTATIVE KOHRING  remarked that  he understands  that there                                                               
are  statutory requirements  in place.    He stated  that he  was                                                               
wondering if there were any specific examples [of problems].                                                                    
                                                                                                                                
CHAIR  DYSON responded  that  there  certainly are  to  him.   He                                                               
remarked that a significant number  of medical providers had said                                                               
that they were waiting up to four months to be paid.                                                                            
                                                                                                                                
REPRESENTATIVE  KOHRING added  that he  sees this  legislation as                                                               
using  the heavy  hand  of  government to  force  an industry  to                                                               
operate a certain way.                                                                                                          
                                                                                                                                
REPRESENTATIVE  GREEN  suggested  that  the  heavy-handedness  is                                                               
actually  more   of  a   compromise.     He  stated   that  [this                                                               
legislation]  has brought  the two  factions  together, and  that                                                               
both sides have agreed through this bill.                                                                                       
                                                                                                                                
REPRESENTATIVE KOHRING removed his objection.                                                                                   
                                                                                                                                
Number 1902                                                                                                                     
                                                                                                                                
CHAIR  DYSON  announced  that  there  being  no  objection,  CSHB
113(HES)  moved  from  the House  Health,  Education  and  Social                                                               
Services Standing Committee.                                                                                                    

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